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To be fair to British Gas I think their initial reluctance to install Smart Meters was partly caused by a temporary stall [1] to the UK Smart Meter roll-out programme imposed partly by the Government changing their mind on the specifications for Smart Meters (or possibly British Gas, in an effort to be ahead of the game, had started rolling out Smart Meters too early [2] before the specifications had been fully finalised by UK Government?). Connect members with smart meters said theyd had a problem with theirs in the last 12 months. Can I also ask how you figured out all these API endpoints? Note: As mentioned earlier your smart meter uploads data via the DCC to your energy provider. This I later found out was not going to be as easy as I thought. We often link to other websites, but we can't be responsible for their content. This article describes how you can use the meters pulse to calculate energy usage. Several British Gas customers have experienced issues with their smart meters. Tantalisingly, on the back of the ecoMeter In Home Display (IHD) supplied with my smart meters, it reads: Zigbee Certified product (Energy). It may take up to an hour for your IHD to show gas usage. Some legal action may be needed if DECC does not intervene. One of them tweeted that their new meter which replaced a faulty one showed that the household was using 101,197.32 . The IHD gives you most of the data you most people need although in non consumable way. For now we can continue to useOEM, OWL etc. BTW what are you using as your REST API client? Really hindering the usefulness of this. Sorry, our virus scanner detected that this file isn't safe to download. I also can not fault their friendly staff putting up with my constant pestering! https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363 You didnt and thats fine, but since most people do its still worth doing. The E470 supports both Import and Export electricity usage, so one day in the future I may be able to hook up some Solar PV Panels to it. I don't know if the government should put more pressure on British Gas to allow consumers access to their own data. Energy suppliers are targeted by UK government to install a specific amount of smart meters each year. A new hub is being developed that should account for these issues and is expected to be available for installations in 2023. It's too far from your smart meter. Octopus is one example of this. The gas meter in your pictures looks remarkably the same as the ones here. In fact, this access would give consumers confidence in their suppliers being transparent and open. They also must prove that your health would not be affected by the switch - for example they must check that you are not on the Priority Services Register or otherwise vulnerable. Id be interested to hear about your experience with Smart Meters later. First-generation meters use mobile phone networks so may have trouble sending readings to your supplier automatically. To date it does not yet show the tariff, or show up on my on line account. smart meters, broken down as follows: In 2022 we installed 905,852 smart meters, however 176,635 were replacement meters so do not count towards our target. As it happens, since writing this article I think BG are soon going to offer customers the option of either an physical IHD (In Home Display) or a virtual IHD iPhone app to view energy usage: I think British Gas can also push updates and settings, messages and firmware updates downstream towards the meters and IHD via the Trilliant hub as well as initiating remote shut off of energy supply to the homes (where people do not pay their bills!). Tying the above 3 units together is the Trilliant Hub, acting as a Zibgee coordinator, the hub gathers meter reading (and other information?) If your gas and electricity is included in your rent and your landlord receives the bills, its their decision on whether to get smart meters installed. Suddenly burglars could be going around looking for houses where the electricity consumption has been flat so they know where to strike. Imagine if a security vulnerability is found that exposes your smart meters to a hacker? For the benefit of those unaware the following is how access to Smart meters works in the UK. Why did I bother getting a Smart Meter..? Very interested in the possibility of uploading readings data perhaps to iMeasure which I already use. Luckily British Gas can remotely switch itoff so we can always go back to dumb meters if all hail breaks loose. I share everyone's frustrations about sharing date as I also have Hive and BG's customer app which aren't connected to each other either! The first port of call is to check the smart meter portal provided by our Adaptor, TMA. Switch it off for a minute or 2, then switch it back on again. Solar panel owners already have a PV-generation meter that tells them how much electricity their system is generating. In order to restore the pairing process, it may also be necessary to identify and enter the following information: 1. http://www.rotwang.co.uk/projects/meter.html. More information about the P450 can be found on the Landis Website :http://www.landisgyr.co.uk/product/landisgyr-p450-ecometer/, A user guide from British Gas can also be found here:http://www.britishgas.co.uk/content/dam/british-gas/documents/ph3-QuickUserGuide_printversion.pdf. The hub certainly looks busy with 3 little flashing LEDs constantly flickering away. If your IHD is asking for a PIN code it could be that the device is having connection issues. Very similar installation experience, right down the many weeks of delay getting gas meter changed due to engineer being unable to register the gas meter at the same time as the electric on first attempt. For anyone in the UK with solar panels, this is reason #2 for not jumping to get a smart meter. Homes with first-generation meters are gradually being connected to the smart meter wireless network so they work more like second-generation meters. Check the instruction booklet for troubleshooting tips, and contact your energy supplier if the problem persists. If your home is particularly large, or your in-home display is some distance from the smart meter, you are more likely to have problems. The ZigBee smart energy profile requires this because the data being exchanged is quite sensitive and private. we're giving 10m of support to those who are struggling with their energy bills. Your new supplier will be able to let you know. Before you switch energy supplier, check thebest and worst energy companies. -Book today! This was certainly not an easy process and, despite constant bombardment of TV adverts on television from British Gas about how smart meters are the latest and greatest thing, you would not believe the hoops I had to jump through to get them installed, and, even after finally getting agreement to have them installed, it then took a number of months to get an installation date followed by another age between the Electricity and Gas meters due to a problem following the install of the Electricity Meter where there was an "issue with communication with the Head End" which meant the engineer was forced to abort progressing with the install of the Gas Meter and the remainder of the work had to be rescheduled to a later date 4 months later! Only devices compliant with the standard could potentially have access to this, and they would need to be "added" to the network using a unique code on the Comma Hub sent down from a web service or something similar. Required fields are marked *. There are rules that companies must follow if they want to go through this process. Smart City is an important economically strategic blueprint for a country's economic transformation and upgrade. The monitor started showing Network Error 7 as soon as the installer left. the neighbours). However one in 10 people in our survey of Which? It took several weeks for Ovo to sync up to the smart meters, and I now see that only one meter reading a month is logged against my account! To prevent unauthorised tweaking the ecoMeter IHD also requires a PIN number in order to access the advanced settings. If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: First, find the reset button on the back of the monitor. british gas smart meter pairing pin 00966502363635 british gas smart meter pairing pin. Forum has moved to: https://community.openenergymonitor.org. If thats the case, your smart meters will work like traditional ones until your new supplier can support them and you may need to provide manual meter readings. Some companies can operate first-generation smart meters from rival suppliers, even if they havent been connected to the central wireless network yet. Submitted by Sunshine (not verified) on Thu, 08/01/2015 - 16:47. By opening this up to 3rd parties, a whole industry of bespoke data crunchers could happen, leading the way to innovative answers to our power usage. I have started off the blog with this initial post on my experience getting zigbee smart meters installed from British Gas. Had them installed a couple of hours ago. The type you have depends mainly on when you had it fitted. Earliest they can come back is towards the end of January, will keep you updated. Connect member panel when we asked them in December 2022. I opted in for an early placement. Smart Metering Equipment Technical Specifications, http://www.rotwang.co.uk/projects/meter.html, http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363, http://www.in-home-displays.co.uk/smarthub.html. It is possible in the UK to get a CAD - Consumer Access Device which links via the same special Zigbee profile to the smart meter but then converts it and in theory makes the data accessible to the home owner. FWiW, mist/fog/rain can all affect the transmission range of a gas meter. Please watch: "How to inflate air sofa" https://www.youtube.com/watch?v=wzOJ_kgRup0-~-~~-~~~-~~-~-Quick overview of the British Gas Smart energy reader.TubeB. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. This advice relates to the Pipit IHD. 25/10/14 - 12:19 #1. The hub would then receive the required info (via its backhaul connection on cellular networks) to allow that particular device in, exchange security keys and establish a secure connection to the HAN (Home Area Network). Two in five said their supplier hadnt received their smart meter readings. Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. Or is this something which Landis+Gyr may later be able to enable? He got it sorted after about 20 minutes but it make you wonder if there is some sort of inherent problem with the G370's. Connecting to your smart meter Whenever your IHD is switched on, the screen will show the words Connecting to smart meterWhich may take around five minutes. Do not throw away your in-home display. Re: British Gas Smart Meters - Part 1. . Also your comment about stifling the possibility of opening up smart maters to whole new industries is also a very good point. Energy firm, British Gas, documents the installation of a . http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/. It'll provide a running total of all the usage costs since the meterswere installed, or since the prices changed. It's easy to use. The gas meter in your pictures looks remarkably the same as the ones here. I too am disappointed that I can not access the raw data for my own purposes. But it doesnt change the end result In the current state, there is no way to tap on this network without BG providing the facility for compliant devices to be added on the HAN. My energy supplier isn't getting meter readings from my smart meter, My smart meter's in-home display is not working, My smart meter is not working after I switched supplier. I am glad you found this blog of interest. If youre planning to switch, check with your new supplier if this will happen to your meters. For the benefit of those unaware the following is how access to Smart meters works in the UK. I'm really interested in the potential for OEM to connect to Smart Meters and was wondering if anyone on this thread had updates on the technical aspects, or succeeded in convincing their supplier to allow access to a third party gateway or new on the legal side? Thats more than 3.5 million meters, some of which will have lost their smart functions when they switched. I can understand the user experience of people pairing zigby devices to the meter might be a support pain as well as a security one, so I could see the companies not wanting to go down this path. Here weve listed the problems and questions we hear about most often and what you can do about them. We worked with Smart Energy GB, the smart meter consumer-information campaign, and spoke to energy firms to compile these tips. You have to prod the screen quite hard or use a sharp object as a stylus to get it to respond, reminiscent of first generation Smart Phones, in this day and age of iPhones and super sensitive touch screens it is, at times, difficult to use. Powered by Discourse, best viewed with JavaScript enabled. Having smart meters wont cost you any more than your current meters. I guess there is a remote pairing option and its part of the GB Companion Spec, but I would love to know if anyone has actually got a 3rd party device to pair. Can you share with me an example of the data you can get or send to it, please? Maybe then I could tell British Gas how to fix their own equipment! The Pipit home screen will show an Estimated Bill cost for each supply. Attach the sensor Identify the live mains cable going into Insert and twist clockwise to clip the pins your electricity meter (it will be brown, red to the . Submitted by Scrappy Steve (not verified) on Fri, 02/01/2015 - 14:51. The monitor will reset itself and the display will go blank. This may be because they use compatible technology or the same brand of meter or have agreements in place. I used soapui, not sure if anything changed since I last tried but it should work. If the GAS LED light is not flashing you will need to contact your supplier. I thought it may be of interest over here at OpenEnergyMonitoy.org: Following quite a bit of pestering and waiting I eventually managed to persuade British Gas to swap out my archaic Electricity and Gas meters for the latest 'Phase 3' Smart Meters. Having said that the current setup is by no means unbreakable so we will have to see how long it lasts. Amazon, Amazon Logo, & The Amazon supply Logo Are Trademarks Of Amazon.com, Inc. Or Its Affiliates. las vegas shooting documentary 2021; samsung a51 clone firmware; newborn skin peeling on. I dont necessarily agree with your points that they are not giving the users the data or that most people will not benefit. Againaligned to the UK Smart Metering Equipment Technical Specifications (SMETS) the G370Ultrasonic Gas Meter also supports Zigbee (SEP 1.1). I can get electricityand gasusage in kwh for the previous day from it, but otherwise it's just bar charts. It also found that smart meters expose people to fewer radio waves than mobile phones and wi-fi equipment. British gas smart meter pairing pin pussy cum licking. Can you only run one IHD at a time ? Nevertheless, I would be very interested to see your perl script. The communications hub will be required to support the linking of . Perhaos the way forward is to use the IEC 62056-21 (formerly IEC 1107) optical communications port in the same way as described here, http://openenergymonitor.blogspot.co.uk/2012/07/reading-watt-hour-data-from-elster.html, http://openenergymonitor.blogspot.co.uk/2012/08/reading-watt-hour-data-from-elster.html, and here The first item in the environment variables is token and Im not sure what to put in there. re-activate BG smart meters. If you configure everything else first, connect smartthings and then look in the log you will see an error with the token in, then you can add to the env variables. They wont stop your solar panels working and generating electricity and youll be able to tell your energy supplier exactly how many kilowatt hours (kWh) of electricity youre sending to the grid. 1. I was fortunate to be able to speak to one of the engineers in British Gass smart meter team and he explained some of the security restrictions to me: In absence of being able to collect stats via Zigbee, British Gas are apparently trialling a Virtual IHD, a smartphone app which will display energy usage echoing those on the ecoMeter. I hope in time this will come! It has been proved already that most people with smart meters reduce their consumption. I had British Gas smart meters installed a few years ago. Thanks for this. More about your appointment. At least I know I am not the only person to eperience the Gas meter registration failure.. BG sent a second engineerto tried again, dongle into and out of his smartpad, deregistered, re-registered, tried a new Gas G370 meter he had with him but just the same problem so the put the origial item back in, then they tried again and again and then finally . It told energy bosses that immediate action must be taken to protect customers from inappropriately being switched to prepayment. It was the second most-common issue that homes with smart meters experienced. Paired with another app called parrarel space It allows you then to examine traffic of an individual app to see all of its network requests and responses, even the Https ones. Information for one fuel only, even when you have a smart meter for both gas and electricity. They help by making you more aware of the energy youre using around your home. We use cookies to improve our website, follow up on incomplete orders, and show you relevant ads. On a sunny day, the IHD will scare you into thinking you are using loads of electricity when in fact you are generating and exporting it! Not only is the lack of access to my data is very annoying but also, the IHD, just like current clamp energy monitors (such as the Owl) displays an instantaneous consumption value which does not compensate for the direction of current flow in my electricity supply cable from the grid. I cant get the Glitch app to work - Im not sure what to put in the token variable - Does your python script pull from the API or SmartThings. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. Welcome to the Digital Spy forums. As well as being unable to read your smart meters, your new energy firm probably wont be able to send the pricing information about your new tariff to your in-home display. However, sadly, a fewmonths after I wrote the article above the pair of them stopped working again. . @James Saunders Hi James. The Glitch app. If your smart meter has stopped working (for example, if you switched energy supplier and it can't connect to your new provider) this can affect your in-home display too. For help with changing to or from prepayment, read our guide toprepayment meters. It's easy to upgrade to our smart Pay As You Go meters. Energy firms are only allowed to switch customers to prepay for energy where they have checked that it's appropriate to do so. They may be able to do this in future. Indeed the flashing LED is also an option, as it happens I have already written a very similar post to this some while back here: http://www.smartofthehome.com/2013/09/dumb-meters-arduino/. Connect members with smart meters in December 2022 said that they had a problem with their bills being inaccurate in the past 12 months. In such scenario there is very little consumers can do. Indeed it did take a while (3 months in fact for me) to start seeing the meter readings from my Smart Meters to start appearing my account Online and iPhone App. The "Advanced Settings - Pairing" option requests an Installer PIN. Within close proximity of the electricity meter, hold down the "OK button" until the smart meter display turns off and then on again. In the Netherlands those smartmeters(electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. This means that your smart meter will lose its smart functionally and work like a traditional standard meter. Our performance against target can be broken down as follows: 1. I have just posted a third instalmentblog post about my further troubles here:http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, Open-source tools for energy monitoring and analysis. But dont loose hope The HAN you have currently support this, so its only a matter of time until the commodity supplier (aka BG) opens it up for 3rd party devices and home automation hardware that support the SEP standard! Smart metering code of practice. I have British Gas booked up to come round and replace my meters (again!) This was the most common problem experienced in the last 12 months by those with smart meters on our Which? Press and hold the reset button for about 10 seconds. I have to admit I used you as a case study contrasting the open and closed approaches to data! If you've had your in-home display for less than 12 months and it has broken, your supplier should replace it free of charge. And my WIFI is via a TP-LINK box running as a WIFI extender through two consumer units to BT router, ds_Communications_Hub.pdf (trilliantinc.com), Which seems to confirm what you said but also says the TRILLANT Hub supports multiple IHD s which may be useful, The bit about Commissioned by Hand Held terminal means I probably do need an engineer. If there's any doubt that your home might not have coverage, make sure you get a pre-installation visit from your energy company to confirm whether a smart meter will work at your property. A smart meter sends your meter readings to your energy supplier automatically, so in principle your bills should be more accurate than when they rely on you submitting manual readings and you should never recieve an estimated bill. British Gas is a signatory to the SMICoP - REC Portalwhich has been approved by Ofgem. The MAC number of your Pipit 500 (this can be found on the underside of the unit. 06890795 registered in England and Wales, VAT No. Seven things to avoid when buying and using an electric heater, How to claim your EBSS energy discount vouchers if you have a prepayment meter, One simple way to adjust your boiler to lower your heating bill. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. British Gas have an APP called BG Live ( but is seems to have become defunct since the pilot) . There are promises of an iPhone app but even this will only get the stats from British Gas's servers (rather than directly from the meters in my house). That's according to our survey in December 2022 of 8,668 people with smart meters. I spoke to British Gas, they would not supply a new TRIO to replace my old GEO. To get smart meters from us, we need to supply your energy. If they want to encourage us to use less energy then they need to work with others in the technology industry to make it happen. I can't really grumble as it is better than what I had with the dumb meters but I am not sure how the older generation will get on with it if even I struggle. Set an energy budget and yoursmart energy monitor will let you know if youre on track helping you to change habits and lower bills. Set budgets to help you stay in control or keep an eye on your spending in real time - just put your smart energy monitor where you can see it. Unfortunately the gas one hasn't managed to connect and provide me with the information I wanted hence why I agreed to have them installed in the first place. Smart Energy GB explains that in-home displays will only show how much energy youre buying from your supplier, but not necessarily energy you generate. A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection. This can be monthly, daily or half-hourly. However, there seems to be one big difference between the UK and the NL and that is that 'our' smartmeters are mandatory equipped with a so calledP1-port, which is customer readable. Submitted by jeremfg (not verified) on Sun, 06/04/2014 - 21:39. Can I ask if this is still working for you? If not, check how often your smart meter is meant to send data to your energy provider. Your in-home display should work fully again when your smart meters are connected to the national wireless network. https://bestmonitorunder.com is a Participant in the Amazon Services LLC Associates Program, An Affiliate Advertising Program Designed to Provide Means For Sites To Earn Advertising Fees By Advertising & Linking to Amazon.com. If you've paid too much, your supplier has to refund you for the whole period that the meter was faulty. Weve got some great advice to setting up your OVO account here: Great to see youre already keen to get your Pipit IHD up and running. It might be showing: Information for only one fuel, even though you have a smart meter for both gas and electricity CADs will only be permitted read-only access to data held in smart metering equipment. A hub is installed with your smart meter (often built into the meter) to do this. If your smart meter cannot be connected to the wireless network, your new provider may be willing to replace your existing smart meter with a more up-to-date one. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. That's why we follow the Smart Meter Installation Schedule (SMIS) which has been approved by OFGEM. Smart meters send meter readings to your energy supplier automatically. Connect members said they had problems with their in-home display in the last 12 months (to December 2022 when we asked them). On the back on the unit is a badge saying "Zigbee Certified Product" again giving me hope that Zigbee is becoming more mainstream. Book an appointment at a time to suit your business. The supplier can do some things remotely but if that doesn't work then an engineer visit will be required. The second-generation meters that are currently being installed dont rely on mobile phone networks - they have their own separate secure network. If it can't resolve the issue remotely, it should send someone round to take a look. Still work in progress but couldnt have got this fair without your work. Submitted by Hertog on Fri, 14/03/2014 - 20:17. Ive had BG Smart Meters for around 3 months now and I share the disappointment of those who expected more from them. via the mobile phone network (the installation engineer said it contained up to 4 mobile SIM cards, one for each of the 4 main UK mobile providers but I am not 100% sure this is true as I thought British Gas only used Vodafone [4]). Thanks, Best answer by Nancy_OVO 9 January 2018, 13:08. James. http://www.landisgyr.co.uk/product/landisgyr-e470-zigbee-smart-electricity-meter, http://www.landisgyr.co.uk/product/g370-zigbee-smart-ultrasonic-gas-meter/, http://www.landisgyr.co.uk/product/landisgyr-p450-ecometer/, http://www.britishgas.co.uk/content/dam/british-gas/documents/ph3-QuickUserGuide_printversion.pdf, http://trilliantinc.com/library-files/datasheets/ds_Communications_Hub.pdf, rebooted and now data is screwed (timeseries). Just be patient, the energy industry might be moving slowly, but its moving nonetheless . For security reasons, software in the communications hub (the HAN coordinator) will prevent CADs from updating any data in smart metering equipment or from executing any functional capabilities of a smart meter. I am curious what would happen if I plug the P450 into my computer? If so, try moving it closer to the electricity smart meter and turn the device off and on again. How to re-pair a British Gas (Geo) In House Monitor (IHM). Once the monitor has reset, you can press the power button to turn it back on. Unfortunately I dont think spoofing the MAC with a Xbee/Arduino will work because, like you say, you also need the encryption keys (not that I have tried it ;-)). In theory, most of them should have been connected by the end of 2022. So even if someone did managed to connect a device to their HAN it would only work up-until the point where the keys are changed. At the very least British Gas could make it possible to hook up a computer to the IHD to get the data?

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